How many people take time to watch TV in a hotel? I think most of us turn the TV on at some point, especially if it is raining or we arrive back earlier than expected. If you are in a hotel the TV almost offers such promise, mirroring, Netflix, Prime and all kinds of Apps […]
Hotels please sort out your TV’s Read More »
With Easter coming up, what are we expecting, rain, sun, days out, meals out – it is a time we all go somewhere, or do something, but are businesses prepared for the onslaught? How often do you find at a restaurant, on a Monday, that they have run out of an extensive amount of items?
Don’t you think Check In is one of the most important parts of a stay at a hotel? Personally if Check In goes wrong then it sets a bad tone to start with. If you have Loyalty to a brand or if you are disabled your treatment on Check-In is even more important. Recently I
When check In Has Checked Out Read More »
We all make appointments, massages, nails done, hair cut, dentist, the list goes on……………… But, how do you feel it the business contacts you and cancels? It is OK to cancel in advance or on the day? Does it depend why they are cancelling? I have sympathy if the person is ill. What if they
Cancelled or late? Read More »
We stay at quite a few hotels, both in the UK and overseas, as I am sure you can see from my Blogs. I know some people thing standards have dropped, as people no longer dress for dinner. I must admit sometimes I am one of those smart casual in jeans and a top. This
Is there a type of show, concert or play that you really don’t like? My motto is to try something, but one thing I really can’t get to grips with are musicals where the actors, sing, dance and play the instruments. They call it Actor-Muso. I don’t like it for three reasons, I feel ripped
Actor-Muso – oh no……………… Read More »
I always thought that Americans are a bit obsessed with old films and that British people tend to favour new films. When you watch a film you always see Americans, young or old, watching old films, you would never see that in a British film. We have always loved Musicals but never thought we much
It’s been a while since we have been to a chain restaurant and out locally on a Saturday Evening. We were meeting friends and we choose a Vintage Inn, that was convenient for both of us. I thought it was quiet for a Saturday evening. We had a great evening, with great company, the only
Use IT Or Lose IT! Read More »
This is a topic that seems a constant issue – behaviour of theatre audiences. We went to see Moulin Rouge and, don’t get me wrong, we loved the show, but the audience not so much. It was about 5 minutes before the show was due to start and the cast are out on the stage,
Audiences Behaviour! Read More »
Last night, I watched a programme on TV about Corinthia at Christmas. I know I am a bit behind on my TV watching! The programme talked a lot about their customers and how they liked to make things special for their customers, but they wanted to do more for regulars. I wondered about this –
Should you be special? Read More »
