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What would you do?

You know that if something isn’t right I complain? I complained to a theatre back in November and had no reply. I then wrote to the CEO and received an immediate response.  The CEO wanted to speak to me. We arranged a time to speak, but they didn’t call. I emailed and they called but […]

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Spas?

We have just returned from an amazing trip to Ragdale Hall in Leicestershire We have tried a few Spas, over the years, but this has become a firm favourite and we don’t go to any other spas now.  People, especially guys,  say they would never go to a spa as they would hate it, but

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Is it a Gift?

You might note from my postings that I do some things that are what I would consider cheap and cheerful and others that I would consider luxury. I give good feedback for Customer Service but if it fails short of what I expect I will complain.  Some people say you can’t complain about that as

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What would you do?

We checked into one of our favourite hotels early, which was amazing.  It is so nice when your room is ready. It was 1.00pm and we left our bags and went out, as we were due to go to the theatre. We didn’t notice much about the room. The show was cancelled, the wheelchair broke

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I’d like to Book

Have you ever tried to book something at a venue? Sometimes it is difficult to find the right venue and then get the date you want. Finding a place for Private Dining is difficult, especially if you want a small dinner and you have Access needs. Many places have spaces that take 25 people, but

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I can’t make it

How often do you buy tickets for a show or concert and then for reasons beyond your control you can’t make it to the performance? You used to be able to re-sell the tickets but now that isn’t an option. I can understand why they have stopped the resale of tickets, due to the vast

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What would you do?

I have been going to the same restaurant chain for over a year now, using the same one most of the time, but also visiting a couple of their other outlets. Our first experience of this chain was in Aberdeen. We had been meaning to try the place for about 6 months at a local

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