Have you ever belonged to a Club? A Theatre Club, or any sort of Club for that matter, and you pay an annual fee? I am sure many of us have been members of something and some of us have noted what we should be receiving for our Membership. What do you do when you […]
Most of us pre-plan holidays, we organise accomadation, flights, holiday insurance, car hire and perhaps even meeting up with others. You are all organised well in advance and then one of the providers cancels and that affects all the holiday. What do you do? Should we all have to book and pay more, to allow
When you go to a concert, what do you think of support? If you know there is a support act, do you arrive to watch them or in time for the main event? What if you turn up for a concert and find support on, but you didn’t know? How do you feel about it?
Do you need Support? Read More »
We just returned from a Cruise, it wouldn’t have been my choice of Cruise, as it went round the British Isles, but when you want a Wheelchair Accessible Suite, or even Cabin, you choices are limited last minute. We always go for a Suite, I think once you have done it, you can’t go back
Something Different Read More »
It is almost 12 years since we took our first Cruise. We had put it off for ages and thought we would hate it. We were actually gifted the Cruise and we loved it. Yes, the sea was rough the first night and we thought, do people really pay for this, but after that, the
Recently my Blogs have been full of disappointments, Customer Service seemed at it’s lowest level for year and then……………….. We went to the Horse and Groom near Chichester. We had been here last year and loved it. We were hoping for a stay similar to last time. From the moment we arrived we felt the
What’s reasonable.I guess it is a bit subjective. Recently I have been wondering what is a reasonable waiting time for something. Over the last couple of weeks we have turned up at hotels to find our room isn’t ready, sometimes waiting more than an hour after normal check-in time for my room to be ready.
What’s reasonable? Read More »
How many people take time to watch TV in a hotel? I think most of us turn the TV on at some point, especially if it is raining or we arrive back earlier than expected. If you are in a hotel the TV almost offers such promise, mirroring, Netflix, Prime and all kinds of Apps
Hotels please sort out your TV’s Read More »
With Easter coming up, what are we expecting, rain, sun, days out, meals out – it is a time we all go somewhere, or do something, but are businesses prepared for the onslaught? How often do you find at a restaurant, on a Monday, that they have run out of an extensive amount of items?
Don’t you think Check In is one of the most important parts of a stay at a hotel? Personally if Check In goes wrong then it sets a bad tone to start with. If you have Loyalty to a brand or if you are disabled your treatment on Check-In is even more important. Recently I
When check In Has Checked Out Read More »
