We just returned from a Cruise, it wouldn’t have been my choice of Cruise, as it went round the British Isles, but when you want a Wheelchair Accessible Suite, or even Cabin, you choices are limited last minute. We always go for a Suite, I think once you have done it, you can’t go back […]
Something Different Read More »
It is almost 12 years since we took our first Cruise. We had put it off for ages and thought we would hate it. We were actually gifted the Cruise and we loved it. Yes, the sea was rough the first night and we thought, do people really pay for this, but after that, the
Recently my Blogs have been full of disappointments, Customer Service seemed at it’s lowest level for year and then……………….. We went to the Horse and Groom near Chichester. We had been here last year and loved it. We were hoping for a stay similar to last time. From the moment we arrived we felt the
What’s reasonable.I guess it is a bit subjective. Recently I have been wondering what is a reasonable waiting time for something. Over the last couple of weeks we have turned up at hotels to find our room isn’t ready, sometimes waiting more than an hour after normal check-in time for my room to be ready.
What’s reasonable? Read More »
How many people take time to watch TV in a hotel? I think most of us turn the TV on at some point, especially if it is raining or we arrive back earlier than expected. If you are in a hotel the TV almost offers such promise, mirroring, Netflix, Prime and all kinds of Apps
Hotels please sort out your TV’s Read More »
With Easter coming up, what are we expecting, rain, sun, days out, meals out – it is a time we all go somewhere, or do something, but are businesses prepared for the onslaught? How often do you find at a restaurant, on a Monday, that they have run out of an extensive amount of items?
Don’t you think Check In is one of the most important parts of a stay at a hotel? Personally if Check In goes wrong then it sets a bad tone to start with. If you have Loyalty to a brand or if you are disabled your treatment on Check-In is even more important. Recently I
When check In Has Checked Out Read More »
We all make appointments, massages, nails done, hair cut, dentist, the list goes on……………… But, how do you feel it the business contacts you and cancels? It is OK to cancel in advance or on the day? Does it depend why they are cancelling? I have sympathy if the person is ill. What if they
Cancelled or late? Read More »
We stay at quite a few hotels, both in the UK and overseas, as I am sure you can see from my Blogs. I know some people thing standards have dropped, as people no longer dress for dinner. I must admit sometimes I am one of those smart casual in jeans and a top. This
Is there a type of show, concert or play that you really don’t like? My motto is to try something, but one thing I really can’t get to grips with are musicals where the actors, sing, dance and play the instruments. They call it Actor-Muso. I don’t like it for three reasons, I feel ripped
Actor-Muso – oh no……………… Read More »
